These terms govern your use of Xsistant's AI-powered business platform and services.
By accessing and using Xsistant, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Xsistant provides an AI-powered customer service platform that enables businesses to automate customer interactions through voice and text interfaces. Our service includes AI agents, customer management tools, and analytics.
You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
We strive to maintain 99.9% uptime for our services, though we cannot guarantee uninterrupted availability.
We may perform scheduled maintenance with advance notice to users.
We reserve the right to modify or discontinue features with reasonable notice.
Payment for subscription plans is due in advance. Prices are subject to change with 30 days notice.
You may cancel your subscription at any time. Refunds are provided according to our refund policy.
Each plan includes specific usage limits. Exceeding limits may result in additional charges or service restrictions.
Disclaimer: Xsistant is provided "as is" without warranties of any kind. We do not guarantee that the service will be error-free or uninterrupted.
Limitation: Our liability is limited to the amount paid for the service in the 12 months preceding the claim.
Exclusions: We are not liable for indirect, incidental, or consequential damages arising from your use of the service.
These terms are governed by the laws of the Republic of Indonesia. Any disputes will be resolved in the competent courts of Jakarta, Indonesia.
If you have any questions about these Terms of Service, please contact us:
Email: legal@xsistant.com
Phone: +62 21 1234 5678
Address: Jakarta, Indonesia
We will respond to legal inquiries within 5 business days.
We may update these Terms of Service from time to time. We will notify users of any material changes via email or through our service. Continued use of the service after changes constitutes acceptance of the new terms.